Privacy Policy

SmartImmigant Inc. (“SmartImmigant”, “our,” “we,” or “us”) offers an Education Immigration Video Guide (the “Guide”), which was created with aim to help newcomers, temporary & permanent residents and any other interested parties to use properly and independently official immigration websites and get true, valid and updated information directly from official government sources without any help from outside. We do not provide any legal advice. Please read our Privacy Policy carefully. By accessing, or using our Services, features, materials, or website, you agree, among others, to our Terms of Use (“Terms”) and this Privacy Policy.

Your privacy and data security are our first priority. We ensure that, other than the automatically collected information, which is discussed below, our servers do not retain any copies of your information.

You acknowledge and agree that we can collect, among other information, the following services-related information in order to provide you with the requested products and services and for diagnostic, statistic, customization and performance purposes:

1. Usage and Log Information

We collect your usage and log information, including, without limitation, how you use and access our Guide, your usage time and log files, performance logs and crash reports.

2. Personal Information

You need to be registered and log­ged into your account to access the Guide. When you create an account using our website, we need to know, among others, your name, e-mail, phone number, address and credit card details (if paying by credit card).This will allow us successfully and efficiently process your order and maintain your account. We retain your personal information for as long as necessary to provide you with the Guide and fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.

We implement technical and organisational measures to seek to ensure a level of security appropriate to the risk to the personal information we process. These measures are aimed at ensuring the integrity, confidentiality, and availability of personal information. We are using a secure server to process your order and the secure server software (SSL) encrypts all the information you list before it is sent to SmartImmigant for processing.  Any information you provide is protected behind a firewall accessed only by authorized users. Furthermore, all of the sensitive personal data we collect ­is protected by a number of layers of encryp­tion and several layers of security to ­ prevent unauthorized access. We offer Credit Card payments for all our registered users. Credit ­Card payments are made directly through ­an SSL Encryption software to ensure your personal details are kept safe.

3. Accessing and Updating Your Information

Our website may allow registered users to directly access and review their account information and make corrections or updates upon login at any time. Keeping such information up to date is your responsibility. You have the right under European and certain other privacy and data protection laws, as may be applicable, to request free of charge:

• access to your personal information;
• rectification or erasure of your personal information;
• restriction of our processing of your personal information, or to object to our processing; and
• portability of your personal information.

If you wish to exercise these rights, please submit your request to us in writing by registered mail. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity.

4. Transactional Information and activities

If you use our Guide, we will retain your transactional information such as invoices, payment confirmation and status, and related account information.

5. Ground for Processing

When we collect or otherwise process any personal information within the scope of European data protection laws, we do so:
(a) where necessary to provide you with the access to the Guide, fulfil a transaction or otherwise perform a contract with you or at your request prior to entering into a contract;

(b) where necessary for our compliance with applicable law or other legal obligation;

(c) where necessary for the performance of a task carried out in the public interest;

(d) where necessary to enable our customers to comply with their legal obligations;

(e) where applicable, with your consent; and/or

(f) where necessary to operate our business, protect the security of our systems, customers and users, detect or prevent fraud, or fulfil our other legitimate interests as described in sections (b) to (d) above, except where our interests are overridden by your privacy rights.

Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing.

6. Sharing your Personal Information

We will NOT sell, trade or rent your name or personal information to anyone else. We DO NOT sell, trade, rent or provide outside access to our mailing list. We may disclose the information which is automatically-collected about you if we are required by law to do so or if you violate our Terms of Use.

7. Device and Connection Information

We collect device-specific information when you access the Guide on regular basis. This information may include device model, OS information, browser information, IP address, phone number, device identifiers, your location information, and other network-related information.

8. Cookies

In order for you to access the Guide and improve your user experience, we may use cookies. For instance, the cookies can be used to remember your web activities and certain selections you make, such as language preferences or web form inputs. You can disable the cookies. However, some features and functions may not be available without enabled cookies.

9. Status Information

We collect information about your status, such as; when you connect (online or not), the last time you used our Guide, among others.

10. Children Privacy

We do not knowingly collect information from children under the age of 13 or target the Service to children under 13.

By using our Guide, you agree that we can use such data in accordance with our Terms. If we make changes to our privacy policy, we will make any necessary updates to this page. We will update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through “Dashboard” or by other means.